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Terms & Conditions

Introduction

Welcome to CandyComet, where sweet ideas become cosmic creations. By purchasing, ordering, or interacting with my services, you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please refrain from commissioning my services in any way. This includes (and is not limited to) commissionable products, customs/”adopts” and merchandise.

These terms may be updated periodically, and you should check back for any changes. Continued use of my art and services constitutes acceptance of any modifications.

Services Offered

CandyComet provides the following services:

  • Custom artwork commissions (digital or traditional {detailed info in KoFi})

  • Prints and reproductions of artwork and other merchandise (stickers, acrylic keychains etc.)

  • Fursuit parts (on occasion only)

By placing an order with me, you acknowledge that the specific details of the services will be outlined in your individual agreement. 

I do NOT work with unfinished/blurry/LQ reference sheets. All details you would like to be included in the finished piece must be on your reference sheet, or communicated prior to acceptance. By providing me with your reference sheet, I will give you a price breakdown which can be sent as an invoice upon request. 

I do NOT make major changes after the sketch stage, unless there was a mistake on my end. 

Ordering Process

  • Initial Inquiry: Commissioners must submit a clear reference sheet of the character they wish to commission. Along with any other references, ideas, and preferences. Ordering through KoFi will allow you to make a payment directly following this. Please be sure to leave an Instagram for contact, otherwise I will complete and email you the piece with no sketches/updates.

  • Agreement: Once the details are agreed upon, I will send an invoice or agreement outlining the project scope, price, and expected timeline. (For Instagram commissioners) Once payment is sent Via PayPal, you will be added to my Trello, and I will begin. 

  • Completion: The final artwork will be uploaded to my Trello or emailed upon completion.

 

    I WILL NOT DRAW:

    ALL (BUT NOT LIMITED TO) OFFENSIVE IMAGERY, POLITICAL CONTENT, HEAVY GORE

    I WILL DRAW:

    ALL (BUT NOT LIMITED TO) ANTHRO/FERAL CHARACTERS, REPTILES, SOME NSFW

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 Pricing and Payment

  • Pricing: All prices are quoted in USD and are subject to change. Prices for custom work will be determined based on the complexity, size, and type of project. 

  • Payment: Payments can be made via PayPal and KoFi. Full payment must be received before the artwork is delivered to the commissioner.

  • Refunds: As artwork is a custom, personalized product, refunds are not provided after work has commenced, unless otherwise agreed upon by me.

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Timeline and Delivery

  • Estimated Time Frames: I will provide an estimated timeline for completion once the order is confirmed. However, please note that delays may occur due to unforeseen circumstances. Art is my full time job, so I tend to get through my queue in a timely manner. Majority of pieces will not surpass two weeks in my queue.

  • Delivery: Digital artwork will be delivered electronically via email or uploaded to Trello where commissioners can save the HQ image. Physical artwork will be shipped according to the details agreed upon.

  • Shipping Costs: For physical artwork, shipping fees are the responsibility of the client and will be added to the total cost of the order upon completion.

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Client Responsibilities

  • Accurate Information: The commissioner is responsible for providing accurate and clear descriptions, references, and expectations for the artwork. Failure to do so may result in delays or additional charges.

  • Communication: Commissioners should be available for feedback and revisions during the creation process. If there is no response within 7 days after initial contact, the project may be paused or canceled.

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Copyright and Ownership

  • Copyright: All artwork created by CandyComet remains the property of the artist until full payment has been received. Upon full payment, the client gains the right to use the artwork for personal, non-commercial purposes unless otherwise agreed upon.

  • Reproduction Rights: Commissioners may NOT reproduce the artwork for commercial purposes without obtaining explicit written consent from the artist.This includes (but is not limited to) stickers, prints, keychains, and other memorabilia. Personal or not, please check with me before reproducing it in ANY way.

  • Credit: When sharing or displaying the artwork online or in public, the client agrees to credit CandyComet as the creator of the artwork. 

WARNING: IF YOU ARE FOUND TO BE DRAWING OVER/MAKING EDITS TO THE FINISHED PIECE PROVIDED YOU WILL BE BLACKLISTED. COMMISSIONERS ARE NOT ALLOWED TO EDIT MY DRAWINGS IN ANY WAY, SHAPE, OR FORM.

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Revisions and Cancellations

  • Revisions: Commissioners are entitled to revisions during the sketch stage. Additional revisions beyond this point may incur extra charges.

  • Cancellations: If a commissioner wishes to cancel a project before completion, the payment made is nonrefundable. 

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Privacy and Confidentiality

CandyComet respects your privacy and will not share your personal information. Any sensitive information provided will be used solely for fulfilling your order and communicating with you regarding your project. 

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Dispute Resolution

In the event of a dispute, I encourage commissioners to contact me directly to resolve the matter. Any disputes sent through PayPal will result in an immediate blacklist. If a resolution cannot be reached, the dispute may be resolved through mediation or arbitration in accordance with the laws of my location.

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Contact Information

For questions or concerns regarding these Terms of Service, please contact me at:

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